Do the prints come framed or rolled?
The prints aren't sold with frames. They are carefully wrapped up in a tube. We advise you have the prints professionally framed.
Can I purchase a framed print?
At this stage we aren't selling any already framed prints. We plan to offer that in the near future.
Do these presets work on Androids?
Yes they do :)
What app do I need to download to use these presets?
You will need to download Lightroom CC to your mobile device before installing these presets. You don't need to pay for a subscription just sign up and you're ready to start installing the presets!
How do I install these presets?
There is an installation guide included in your purchase and also available to read here
. Please follow the instructions carefully before contacting us with installation issues.
The files won't open on my phone?
If you are having problems downloading these files directly to your phone the issue is that the downloads are compiled into a zip file so can't be atomically unzipped through your Phone. You will need to Download them to your desktop first before transferring them to your phone.
Do you accept refunds?
Unfortunately not, as you can't exactly return the product. You will have the product forever and free to use it forever.
Will the presets work with just one click?
Most of the time yes. Sometimes you might need to make minor adjustments. Check out our instagram page
for tutorials on how to edit your photos with these presets.
Is there an installation guide included?
Sure is! You will also find a PDF guide which also includes editing tips.